Lost Luggage
In the event you forget any of your belongings in front of the terminal, at the parking garage, check-in hall, gate area, entrance security, gate area security (excluding on board), please kindly contact Lost & Found Office in the Terminal.
Domestic Terminal: Phone: +90 252 511 1100 E-Mail: BJV.Danisma@tav.aero
International Terminal: Phone: +90 252 511 10 00 E-Mail: BJV.Danisma@tav.aero
In the event you forget or lose your belongings on board or on baggage claim belts at the baggage claim area; or your luggage is missing or damaged, please kindly contact the Lost & Found Office of the Ground Handling Services Company that your Airline is provided service.
Contact:
Turkish Airlines Lost & Found Office:
It is located at the domestic and international arrivals floors. The lost baggage can also be followed up on the Turkish Airlines website.
Phone: 0 507 737 37 68/ 0 252 523 03 60
Working Hours : 24/7
e-mail : bjvlostfound@tgs.aero
Havaş Lost & Found Office :
It is located at the domestic and international arrivals floors.
Phone: 0 252 523 0040 - 1255 / 444 0 487
Working Hours : 24/7
e-mail : bjvll@havas.net
Çelebi Lost & Found Office :
It is located at the domestic and international arrivals floors.
Phone : 0 252 523 01 62 Ext. 1428 /0 538 423 12 30
Working Hours : 24/7
e-mail: www.celebiaviation.com
Covid19: Travel Safe
International arrival passengers will have their body temperatures checked and in case of suspicion, passengers will be directed to the health units.
All arrival areas at our airport are configured as for you to keep your safe physical distance with others. Please follow instructions and signage.
Baggage conveyor systems are disinfected frequently.
Aviation is a highly regulated industry due to the global character of the business. In Turkey, the precautions to be taken at airports against COVID-19 are defined in the “Airports Pandemic Precautions and Certification Circular”, issued by the Directorate General of Civil Aviation (SHGM). We have implemented these precautions fully at our airport.
As TAV Airports, our global footprint reaches 100 airports in 30 countries. Through this know-how, we have implemented precautions that go beyond legal requirements. Our staff is trained regarding the new regulations and code of conduct.
The duty-free at our airport are configured as for you to keep your safe physical distance with others. Please follow instructions and signage. Wearing a mask is obligatory at duty-free shops.
Duty-free areas and storage areas are frequently disinfected.
We recommend using contactless payment options.
The precautions taken at our airport can be grouped under three main areas.
Firstly, we have mapped the movement of passengers and staff inside the airport and configured a flow that would enable everyone to keep safe physical distance with other in every step of the way. Secondly, we have increased the frequency of disinfection and hygiene works. Thirdly, we have made arrangements to minimize contact between passengers and airport staff.
To protect yourself and others, you are required to wear a mask at all times during your journey in the airport. Passengers without a mask will not be allowed inside the terminal and will not be able to board the plane. Irregularity to comply with this rule may result in penalties.
We kindly remind you to wear a mask during your trip to and from the airport with public transportation.
We have implemented signage for you to keep your physical distance with others during security control. Please adhere to directions.
X-ray machines and trays are disinfected frequently.
Your body temperature will be checked with thermal cameras upon entering the terminal. Anyone with a body temperature above 37.5C will be directed to the health authorities. We kindly remind you to put on your mask before entering the terminal building.
The lounges at our airport are configured as for you to keep your safe physical distance with others. Please follow instructions and signage.
During this phase, some facilities at our airport may be closed to service. For detailed information: www.primeclass.com.tr
The F&B points at our airport are configured as for you to keep your safe physical distance with others. Please follow instructions and signage. Wearing a mask is obligatory at F&B points.
F&B areas, kitchens and storage areas are frequently disinfected.
We recommend using contactless payment options.
All waiting areas at our airport are configured as for you to keep your safe physical distance with others. Please follow instructions and signage.
Boarding will begin from the back of the aircraft and proceed to front row seats. Please wait for your turn.
Boarding pass and ID checks are configured to minimize contact with others.
Passengers without masks won’t be allowed to board the airplane.
Useful Information
Shopping & Dining
See the full range of shops in our shopping universe. At the airport you'll find a great selection of shops within fashion, electronics, design and souvenirs
Parking
Your way to a secure parking space! Benefit from the attractive online parking offers of Milas Bodrum Airport
Flight Information
Real-time information of arrival and departure flights at Milas Bodrum Airport
Frequently Asked Questions
For further information on departure fee stamp, please contact: 0 252 511 10 00
Note: The departure fee stamp payment must be made before the passport control.
Telephone: 0252 511 10 00