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AIR ARABIA https://www.airarabia.com +90 (212) 2415184
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AZERBAIJAN AIRLINES http://www.azal.az/ +994 12 598 88 80 callcenter@azal.az
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AZUR AIR RUSSIA http://www.azurair.com/ +7 495 374 55 14 call@azurair.ru
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AZUR AIR UKRAINE https://www.azurair.ua/ +38 (044) 281 09 01
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BULGARIA AIR http://www.air.bg/ +359 2 402 04 00 callFB@air.bg
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CORENDON AIRLINES http://www.corendon-airlines.com/ +90 242 444 4737 customer@corendon-airlines.com
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CORENDON DUTCH AIRLINES http://www.corendon.nl/airlines +31 23 751 06 06 info@corendon.nl
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DEUTSCHE LUFTHANSA AG http://www.lufthansa.com/ +49 69 86 799 799 customer.relations@lufthansa.com
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FREEBIRD AIRLINES http://www.freebirdairlines.com/ +90 (212) 663 77 77 +90 (212) 663 77 77
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GERMANIA FLUGGESELLSCHAFT MBH https://www.flygermania.com/en/ servicecenter@germania.aero
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Pegasus Airlines https://www.flypgs.com/ 0888 228 12 12 info@flypgs.com
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RED WINGS AIRLINES http://www.flyredwings.com/ +7 495 212 12 51 info@flyredwings.com
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ROSSIYA AIRLINES JSC http://www.rossiya-airlines.com/ +8 800 444 55 55 Head_Office@rossiya-airlines.com
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ROYAL JORDANIAN AIRLINES http://www.rj.com/ +962 6 510 0000 FFP@rj.com
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SAS SCANDINAVIAN AIRLINES http://www.flysas.com/ru/ru/ +46 8 797 4000 Contacttoflysas@sasair.com
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SMALL PLANET http://www.smallplanet.aero/
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SUN EXPRESS AIRWAYS http://www.sunexpress.com.tr/ +90 232 444 07 97 travelcenter@sunexpress.com
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TAROM ROMANIAN AIRLINES http://www.tarom.ro/ +40 21 316 02 20 pta@tarom.ro
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THOMAS COOK AIRLINES UK http://www.thomascook.com/ +44 161 498 44 00 pressoffice@thomascook.com
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THOMAS COOK SCANDINAVIA A/S http://www.thomascookairlines.dk/ +45 32 47 72 00 thomascookairlines@thomascook.dk
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THOMSONFLY http://www.thomsonfly.com/
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TRANSAVIA HOLLAND B.V http://www.transavia.com/ +35 22 700 2728 info@transavia.com
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TRAVEL SERVICE CZECH http://www.travelservice.aero/
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TRAVEL SERVICE POLSKA SP Z O O https://www.travelservice.aero
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TUI AIRLINES http://www.tui.nl/ +32 2 717 84 56 info@arkefly.nl
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Turkish Airlines http://www.turkishairlines.com/ +995 322 95 90 22 bodistmd@thy.com
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UKRAINE INTERNATIONAL AIRLINES http://www.flyuia.com/ +380 44 581 50 50 uia@flyuia.com
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WIND ROSE AVIATION http://www.windrose.aero/ +38 044 498 77 77 7w@windrose.kiev.ua
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WINGS OF LEBANON http://www.wingsoflebanon.com.lb/ +961 1 396 222 info@wingsoflebanon.com.lb
Covid19: Travel Safe
International arrival passengers will have their body temperatures checked and in case of suspicion, passengers will be directed to the health units.
All arrival areas at our airport are configured as for you to keep your safe physical distance with others. Please follow instructions and signage.
Baggage conveyor systems are disinfected frequently.
Aviation is a highly regulated industry due to the global character of the business. In Turkey, the precautions to be taken at airports against COVID-19 are defined in the “Airports Pandemic Precautions and Certification Circular”, issued by the Directorate General of Civil Aviation (SHGM). We have implemented these precautions fully at our airport.
As TAV Airports, our global footprint reaches 100 airports in 30 countries. Through this know-how, we have implemented precautions that go beyond legal requirements. Our staff is trained regarding the new regulations and code of conduct.
The duty-free at our airport are configured as for you to keep your safe physical distance with others. Please follow instructions and signage. Wearing a mask is obligatory at duty-free shops.
Duty-free areas and storage areas are frequently disinfected.
We recommend using contactless payment options.
The precautions taken at our airport can be grouped under three main areas.
Firstly, we have mapped the movement of passengers and staff inside the airport and configured a flow that would enable everyone to keep safe physical distance with other in every step of the way. Secondly, we have increased the frequency of disinfection and hygiene works. Thirdly, we have made arrangements to minimize contact between passengers and airport staff.
To protect yourself and others, you are required to wear a mask at all times during your journey in the airport. Passengers without a mask will not be allowed inside the terminal and will not be able to board the plane. Irregularity to comply with this rule may result in penalties.
We kindly remind you to wear a mask during your trip to and from the airport with public transportation.
We have implemented signage for you to keep your physical distance with others during security control. Please adhere to directions.
X-ray machines and trays are disinfected frequently.
Your body temperature will be checked with thermal cameras upon entering the terminal. Anyone with a body temperature above 37.5C will be directed to the health authorities. We kindly remind you to put on your mask before entering the terminal building.
The lounges at our airport are configured as for you to keep your safe physical distance with others. Please follow instructions and signage.
During this phase, some facilities at our airport may be closed to service. For detailed information: www.primeclass.com.tr
The F&B points at our airport are configured as for you to keep your safe physical distance with others. Please follow instructions and signage. Wearing a mask is obligatory at F&B points.
F&B areas, kitchens and storage areas are frequently disinfected.
We recommend using contactless payment options.
All waiting areas at our airport are configured as for you to keep your safe physical distance with others. Please follow instructions and signage.
Boarding will begin from the back of the aircraft and proceed to front row seats. Please wait for your turn.
Boarding pass and ID checks are configured to minimize contact with others.
Passengers without masks won’t be allowed to board the airplane.